The tracking information will be shared with your email address when the product ships. If you have not received it, please write to us at support@modeblox.com within 48 hours of placing the order.

Exchanges are accepted within 7 days of delivery for size issues or wrong items—free reverse pickup included. Refunds are only for defective products; no refunds on size issues, discounted items, or slight color variations.

We ship within 24–48 working hours, and delivery usually takes 5–8 working days depending on your location. Remote areas may take up to 10 days.

Our team is available from 10 AM to 7 PM, Monday to Saturday. You can email us anytime at support@modeblox.com, and we’ll get back to you as soon as possible!

If your order hasn’t been shipped yet, we’ll do our best to help! Please email us at support@modeblox.com within a few hours of placing the order. Once it’s shipped, we won’t be able to make changes or cancel it.